Order management
Unify orders across sales channels into a modular command center that automates fulfillment and accelerates cash collection for exceptional customer experiences. Handle complex B2B workflows, multi-channel routing, and configure-to-order scenarios with an order-to-cash system built for growth.
Seamless multi-channel operations
Real-time
order management
(unified in one platform)
30x
faster inventory processing
(see case study)
12x
faster invoicing
(see case study)
Simplify and automate your order-to-cash operations
Rigid, multi-system ERP setups create chaos across disconnected sales channels – manual tasks, pricing errors, and fragmented customer data. DOSS unifies orders with composable tables and automated order-to-cash workflows that scale effortlessly.
Capture and manage orders across every sales channel
Eliminate manual order entry and errors with real-time syncing and automated order routing that adapts to your business rules and customer requirements.
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Unify multi-channel order management: Shopify, Amazon FBA, WooCommerce, etc.
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Customize capabilities for made-to-order products (configure-price-quote) and customer-specific B2B price books
Automate fulfillment with intelligent reordering
Route orders automatically based on inventory location, shipping zones, customer priority, or SLA requirements. Maintain perfect order accuracy with real-time inventory checks and automated exception handling across warehouses and 3PL partners.
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Automate order and fulfillment routing
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Allocate real-time inventory and backorders
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Integrated EDI networks (e.g. SPS Commerce)
Accelerate cash collection with streamlined invoicing
Generate accurate invoices instantly and collect payments faster with embedded payment processing. Reduce DSO and improve cash flow with automated invoice delivery, payment reminders, and more.
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Automate invoice generation and order delivery
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Embedded payments (ACH, Wire, credit cards)
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Complete order-to-cash tracking and revenue recognition
This is exactly what the founders, Valerie and Zach, had been working toward for years. However they started running into a new set of problems. Too much time manually processing orders, copy-pasting inventory data, and looking across systems to determine invoice statuses.
Frequently Asked Questions
Yes. Doss is fully cloud-native, built for scale, and designed to handle everything from $2M to $200M+ in annual order volume. Whether you're running thousands of daily orders or managing high-complexity workflows across multiple business units, Doss adapts without heavy configuration or added infrastructure.
Doss connects directly with your ecommerce platforms (Shopify, WooCommerce, etc.), marketplaces, and fulfillment partners to automate everything from order ingestion to fulfillment. It supports partial shipments, bundle management, and real-time inventory visibility, ensuring every order is routed intelligently — without logging into multiple systems or losing track of backorders and exceptions.
With Doss DataStudio, you get real-time dashboards to track order velocity, fulfillment performance, customer behavior, and revenue by channel. Doss also surfaces stuck or late orders, identifies bottlenecks, and can tie sales performance to inventory and purchasing.
Yes. Doss lets you build custom order routing workflows with no code. You can direct orders based on product type, inventory levels, shipping zones, customer tags, or fulfillment SLAs. For example, high-value orders can go to a premium 3PL, while low-cost SKUs ship from your closest warehouse. Rules are easy to update, and routing changes happen in real time.
Absolutely. Doss automates the full PO lifecycle — from creation to vendor communication to receiving and reconciliation. You can auto-generate POs based on inventory thresholds, route them by vendor rules, and track fulfillment status alongside sales orders for full end-to-end traceability. It's ideal for businesses managing both direct-to-consumer and B2B sales from the same platform.
Doss supports wholesale price books, customer-specific payment terms, any ACH and wire integrations, and recurring or contract-based orders. You can create custom quoting workflows (CPQ), track large deal velocity, and sync invoicing and delivery with your back office systems. It's a full-featured sales order management system with robust order-to-cash.
Upgrade your ERP now.
Fast to deploy. Easy to change. Built to scale.