Published on
July 25, 2024
Since 2013, Spread the Love (STL) has been producing high quality, natural nut butters. After cracking open key distribution partnerships and landing major wholesale customers – growth took off.
This is exactly what the founders, Valerie and Zach, had been working toward for years. However they started running into a new set of problems. Too much time manually processing orders, copy-pasting inventory data, and looking across systems to determine invoice statuses.
In a nutshell, there were data AND process challenges. Eloy Yndigoyen, CFO and Head of eCommerce at Spread the Love, set out to fix both.
With a few clicks, Eloy and his team are able to:
Receive an order from a wholesale customer via email and identify their shipping location
- Receive an order from a wholesale customer via email and identify their shipping location
- Select line items from their product catalogPush all of this to their 3PL Warehouse Management System via API with Workflows
- Automatically generate and send invoices with integrated payment links for seamless transactions
Previous workflows involved copy-pasting data from three different locations in Sharepoint, Outlook, and Extensiv’s 3PL Central
The Result? With Doss, their order processing time went down 12x.