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How Spread the Love invoices customers 12x faster with DossARP

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Co-founder and CEO

July 25, 2024

Published on

July 25, 2024

Since 2013, Spread the Love (STL) has been producing high quality, natural nut butters. After cracking open key distribution partnerships and landing major wholesale customers – growth took off.

This is exactly what the founders, Valerie and Zach, had been working toward for years. However they started running into a new set of problems. Too much time manually processing orders, copy-pasting inventory data, and looking across systems to determine invoice statuses.

In a nutshell, there were data AND process challenges. Eloy Yndigoyen, CFO and Head of eCommerce at Spread the Love, set out to fix both.

With a few clicks, Eloy and his team are able to:

Receive an order from a wholesale customer via email and identify their shipping location

  • Receive an order from a wholesale customer via email and identify their shipping location
  • Select line items from their product catalogPush all of this to their 3PL Warehouse Management System via API with Workflows
  • Automatically generate and send invoices with integrated payment links for seamless transactions

Previous workflows involved copy-pasting data from three different locations in Sharepoint, Outlook, and Extensiv’s 3PL Central

The Result? With Doss, their order processing time went down 12x.